
Research Interests
- Proactivity
- Creativity
- Psychological ownership
- Customer service
- Abusive supervision
Academic Qualifications
- Ph.D. HKUST, Organizational Behavior and Human Resource Management
- M.Phil Harbin Institute of Technology, Shenzhen Graduate School, Organizational Behavior
- BBA Harbin Institute of Technology, Construction Management
Academic And Professional Experience
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The Hong Kong University of Science and Technology, Department of Management, Research Assistant Professor, July 2021 - present; Post- doctoral Fellow, Sept 2018 - June 2019.
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Rennes School of Business, Department of Management & Organization, Assistant Professor, Sept 2019 - July 2021
Publications
Refereed Journal Publications (Chronological, alphabetical)
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Zhang, R., Li, A., & Gong, Y. 2021. Too much of a good thing: Examining the curvilinear relationship between team‐level proactive personality and team performance. Personnel Psychology, 74: 295-321.
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Chan, K. W., Gong, T., Zhang, R., & Zhou, M. 2017. Do employee citizenship behaviors lead to customer citizenship behaviors? The roles of dual identification and service climate. Journal of Service Research, 20: 259-274.
Selected Recent Conference Presentations
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Zhang, R., Gong, Y., & Zhou, M. 2021. A tale of two climates: The cross-domain effects of service and safety climates. Presented at the 81th Annual meeting of the Academy of Management, Virtual.
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Zhang, R., Gong, Y., & Li, A. 2020. Fuse and fracture? A dual-pathway model of proactive personality and ostracism. Presented at the 80th Annual meeting of the Academy of Management, Vancouver, Canada.
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Zhang, R., & Li, A. 2018. The double-edged sword effect of proactive personality on team performance: Team cohesion and potency as mechanisms. Presented at the 78th Annual meeting of the Academy of Management, Chicago, Illinois, USA.
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Most Innovative Student Paper Award
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Zhang, R., & Takeuchi, R. 2018. The curvilinear effects of promotive and prohibitive team voice on team creativity: Team conflicts as mechanisms. Presented at the 78th Annual meeting of the Academy of Management, Chicago, Illinois, USA.
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Takeuchi, R., & Zhang, R. 2018. Unraveling the diminishing returns: Dispersion of promotive team voice as a moderator in the relationship between promotive team mean voice and team innovation. Presented at the 78th Annual meeting of the Academy of Management, Chicago, Illinois, USA.
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Zhang, R., & Gong, Y. 2017. Task conflict and team creativity: Differential moderating roles of service and safety climates. Presented at the 77th Annual meeting of the Academy of Management, Atlanta, Georgia, USA.
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Zhang, R., & Li, W. 2017. Too Many cooks spoil the broth: The effect of team proactive personality composition on team voice. Presented at the 77th Annual meeting of the Academy of Management, Atlanta, Georgia, USA.
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Takeuchi, R., Li, A., & Zhang, R. 2016. When and under what conditions does high team voice hamper team innovation under the context of horizontal collectivism? Paper presented (in the OB division) at the 76th Annual meeting of the Academy of Management, Anaheim, California.
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Li, A., & Zhang, R. 2016. Relational pluralism, absorptive capacity, and commercialization of different types of firm product innovation. Paper presented at the 32nd EGOS (European Group for Organizational Studies) Colloquium, Naples, Italy.
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Takeuchi, R., & Zhang, R. 2016. Performance promotion and injury initiating effects of abusive supervision on employee creativity: Mitigating/exacerbating effects of team competition/supportive climates via cross-level theorizing. Paper presented at 7th biennial meeting of IACMR (International Association for Chinese Management Research), Hangzhou, China.
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OB Division Best Paper Award
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Wan, G., Xu, Z., Zhang, R., & Shi, W. 2016. Human resource management and employee incentives to make firm-specific human capital investments: A learning perspective. Paper presented at the 2016 2nd HR Division International Conference (HRIC), Sydney, Australia.
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Gong, T., Chan, K.W., Zhang, R., & Zhou, M. 2015. Does good citizen create good citizen? The roles of dual identification mechanisms and contrasting moderating effects of service climate. Paper presented in the 2015 Frontiers in Service Conference held in San Francisco.
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Zhang, R., & Zhou, M. 2014. How do coexistent leadership behaviors influence customer service: A social exchange perspective. Paper presented (in the OB division) at the 73rd annual meeting of the Academy of Management, Philadelphia, PA.
Honors And Awards
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2018. Most Innovative Student Paper Award, Academy of Management Annual Meeting
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2016. OB Division Best Paper Award, Biennial meeting of International Association for Chinese Management Research (IACMR)